You represent and warrant that you are at least 18 years old or visiting the site under the supervision of a parent or guardian as defined under Georgian or relevant legislation.
Please read these terms and conditions carefully and make sure that you understand them, before using the services. Please note that by using the services, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, you will not be able to use the services and you should leave the website immediately. If you continue to use the website or if you order products, we will take this as your acceptance of these terms and conditions.
Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this site or any portion of it unless expressly permitted by us in writing. You may not make any commercial use of any of the information provided on the site or make any use of the site for the benefit of another business unless explicitly permitted by us in advance. We reserve the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if we believe that customer conduct violates Georgian/ or other applicable law or is harmful to our interests.
You shall not upload to, distribute, or otherwise publish through this site any content, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under Georgian or international law; or (c) includes any bugs, viruses, worms, trap doors, trojan horses or other harmful code or properties.
We may assign you a password and account identification to enable you to access and use certain portions of this site. Each time you use a password or identification, you will be deemed to be authorized to access and use the site in a manner consistent with the terms and conditions of this agreement, and we have no obligation to investigate the authorization or source of any such access or use of the site.
You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use.
You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify us of any unauthorized use of your password or identification or any other breach or threatened breach of this site’s security.
In order to make purchases on the site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the billing information provided.
When you use the site, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the site or through our other services. You agree that all agreements, notices, disclosures and other communication that we provide to you electronically satisfy any legal requirements that such communications be in writing.
We attempt to be as accurate as possible in the description of the products. However, as the descriptions are based on information provided to us by the partner retailers, we cannot guarantee that any descriptions are totally accurate, complete, reliable or error-free.
We do not allow partner organizations to offer flawed products or products of lower quality than the corresponding market standards for sale on the website. If products you have ordered are not as described, flawed or of a lower quality than the corresponding market standards, please notify our call center.
All text, graphics, button icons, images, audio clips, and software (collectively, “content”), belongs exclusively to LTD TEIL TRADING, or its affiliates. The collection, arrangement, and assembly of all content on this site (the “compilation”) belongs exclusively to LTD TEIL TRADING or its affiliates. All software used on this site (the “software”) is the property of LTD TEIL TRADING, its affiliates or its software suppliers. The content, the compilation and the software are all protected by Georgian and international copyright laws. LTD TEIL TRADING and www.sweetbar.ge and other logos, design logos, taglines, slogans, trade names or words are registered trademarks, trademarks or service marks of LTD TEIL TRADING, its affiliates, suppliers, or third parties. The use of any of our trademarks or service marks without our express written consent is strictly prohibited. You may not use our trademarks or service marks in connection with any product or service in any way that is likely to cause confusion. You may not use our trademarks or service marks in any manner that disparages or discredits us.
RISK OF LOSS
We do not take title to returned items until the item arrives at our fulfillment center.
TERMINATION AND EFFECT OF TERMINATION
In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the agreement or revoke any or all of your rights granted under this agreement. Upon any termination of this agreement, you shall immediately cease all access to and use of the site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
This site may contain links to other sites on the internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such site.
You agree that our remedy at law for any actual or threatened breach of this agreement would be inadequate and that we shall be entitled to specific performance or injunctive relief, or both, in addition to any damages that we may be legally entitled to recover, together with reasonable expenses of any form of dispute resolution, including, without limitation, attorneys’ fees. No right or remedy of ours shall be exclusive of any other, whether at law or in equity, including without limitation damages injunctive relief, attorneys’ fees and expenses. No instance of waiver by us of our rights or remedies under these terms and conditions shall imply any obligation to grant any similar, future or other waiver.
Any dispute or claim relating in any way to your use of the site, or to any products or services sold or distributed by us or through www.sweetbar.ge will be resolved by court of Georgia.
If any these provisions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed several and shall not affect the validity and enforceability of any remaining provision.
Please send any questions or comments (including all inquiries unrelated to copyright infringement) regarding this site to: Georgia, Tbilisi, I. Abashidze 27.
INFORMATION COLLECTION AND USE
For a better experience while using our service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, date of birth, gender, purchase information, images, postal address, financial information (including your credit or debit card details) etc. The information that we collect will be used to contact or identify you.
We want to inform you that whenever you visit our service, we collect information that your browser sends to us that is called log data. This log data may include information such as your computer’s internet protocol (“ip”) address, browser version, pages of our service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collect information and to improve our service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our service.
We may employ third-party companies and individuals due to the following reasons:
to facilitate our service;
To provide the service on our behalf;
To perform service-related services; or
To assist us in analyzing how our service is used.
We want to inform our service users that these third parties have access to your personal information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or
Method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
LINKS TO OTHER SITES
Our services do not address anyone under the age of 18.
TERMS OF DELIVERY
All products ordered on www.sweetbar.ge will be delivered throughout Tbilisi by www.sweetbar.ge and its partner company Onaway.
The transportation fee will be gel 4.5 in Tbilisi. If the order exceeds gel 100 the delivery will be free of charge.
All pre-ordered items are checked. Every item undergoes quality control before the delivery.
The ordered items will be delivered according to the following schedule:
|Standard order Tbilisi |
Everyday (except sundays) If ordered until 14:00 pm
If ordered after 14:00 pm
The product will be delivered same day
The product will be delivered next working day
|Standard order |
Tbilisi Suburbs and Regions
Monday to Saturday: until 12:00
|The product will be delivered in 3-4 working days||8.00GEL|
Please be noted that, due to increased orders Quick and Express services will work with delay in December.
The recipient should check the item on-site and the delivery should be confirmed by signature.
If the item has any defects the recipient should contact buyers on the phone number: +995593132408 while the courier is still on-site.
REPLACEMENTS AND EXCHANGES
Taking into consideration the fact that we are dealing with food products, the return or exchange policy is quite specific and many details need to be considered in advance.
Www.sweetbar.ge ensures the return or exchange of the products with a refund if you contact us no later than one hour after the order is placed (before the product leaves the warehouse) and inform us about the changes.
The company will reimburse the cost of delivery service and the product itself, if:
• the product delivered to the customer does not correspond to the description of the product in the order;
• the product was damaged during delivery (external damage);
• visual defect is confirmed;
The product is returned only in the first condition (original packaging), be sure to have a check (cash or non-cash), in case of online order, a statement from the bank.